Privacy Policy

This privacy policy is a practical website policy based on Australian privacy principles and common business website requirements. It should still be reviewed by your legal or compliance adviser for your exact business operations.

Who this policy applies to

This policy applies to Country Corn Australia Pty Ltd, ABN 30 610 106 842, and the business names, websites and operating channels it manages, including CountryCorn, Frozberries, Harvestime, Elgin Organic, Berryfields and City Wholefoods Distributors (CWFD).

What personal information we may collect

• Name, business name, email address, phone number and postal address
• Business enquiry details, order-related information and customer service messages
• Website usage information such as browser type, device information, IP address and pages visited
• Cookie, browser storage and similar technology information used to improve website performance and user experience

How we collect information

We may collect personal information when you:

• Submit a contact form or business registration form
• Contact us by phone, email or website enquiry
• Visit our websites and interact with our content, menus or linked brand pages
• Request information about retail, wholesale, events, catering or partnership opportunities

Why we collect and use information

• To respond to enquiries and provide customer support
• To assess wholesale, trade, event and partnership opportunities
• To process business communications across the appropriate group channel
• To improve the performance, security and usability of our websites
• To comply with legal obligations and manage internal records

Disclosure to related businesses and service providers

We may share information internally across the Country Corn group where necessary to answer your enquiry correctly. For example, retail enquiries may be handled through Frozberries, larger trade enquiries through Harvestime, and smaller business supply enquiries through CWFD.

We may also disclose information to professional advisers, delivery/logistics providers, website service providers, hosting providers or other service partners where reasonably required to operate the business.

Cookies and website technologies

Our websites may use cookies, browser storage and similar technologies to remember settings, support website functionality, measure performance and improve user experience. A separate cookie policy is available below.

Access, correction and complaints

You can contact us if you would like to request access to personal information we hold about you, ask for corrections, or make a privacy complaint.

Contact: info@countrycorn.com.au or call (02) 9987 0888.